Privacy Policy

Effective Date: 14th March 2025

SBA Servicing ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sbaservicing.com or use our services. By accessing or using our Site or Services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our Site or Services.

1. Information We Collect

We collect various types of information to provide and improve our services. This includes:

Personal Information

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (if applicable)
  • Any other information you voluntarily provide to us

Non-Personal Information

  • IP address
  • Browser type
  • Operating system
  • Device information
  • Website usage data (e.g., pages visited, time spent on the site)

Financial Information

If you make a purchase or transaction through our Site, we may collect payment details such as credit card numbers, expiration dates, and billing addresses.

Third-Party Information

We may receive information about you from third parties, such as social media platforms or business partners, if you connect your account to these services.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our Site and Services
  • To process transactions and send transaction confirmations
  • To communicate with you, including responding to inquiries and providing customer support
  • To improve our Site and Services, including analyzing user behavior and trends
  • To send promotional emails, newsletters, and other marketing communications (with your consent)
  • To prevent fraud, protect our rights, and comply with legal obligations

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3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party vendors who assist us in operating our Site, conducting our business, or providing services to you.
  • Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.
  • With Your Consent: We may share your information with third parties if you give us explicit consent to do so.

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4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the information we hold about you.
  • Correction: Request that we correct inaccurate or incomplete information.
  • Deletion: Request that we delete your information.
  • Opt-Out: Opt-out of receiving marketing communications from us.

To exercise these rights, please contact us at support@sbaservicing.com.

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6. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

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7. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience on our Site. These technologies help us understand how you use our Site, improve functionality, and deliver targeted advertisements. You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of the Site.

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8. Children’s Privacy

Our Site and Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information.

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9. International Users

If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located. By using our Site, you consent to the transfer of your information to the United States.

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10. California Privacy Rights

If you are a California resident, you have the right to:

  • Request information about the categories and specific pieces of personal information we have collected about you.
  • Request deletion of your personal information.
  • Opt-out of the sale of your personal information (if applicable).

To exercise these rights, please contact us at support@sbaservicing.com.

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11. Nevada Privacy Rights

Nevada residents have the right to opt-out of the sale of their personal information. If you are a Nevada resident and would like to exercise this right, please contact us at support@sbaservicing.com.

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12. Do Not Track Signals

Our Site does not currently respond to "Do Not Track" (DNT) signals from browsers. However, you can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

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13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

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14. Governing Law

This Privacy Policy is governed by the laws of the state of New York, without regard to its conflict of law principles. Any disputes arising under this policy will be resolved in the courts located in New York.

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15. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@sbaservicing.com